Contact & suggestions

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A question, a billing issue, or an idea for a new game. We read every message and usually reply within a day.

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Answers before you write

These are the questions we are asked most. If yours is here you do not need to wait for a reply — and if it is not, the form above reaches a person.

What can my child use without paying anything?

The keyboard playground on the home page and fourteen learning games — Counting Garden, Animal Sounds, Color Splash, Shape Tap, Bubble Pop Letters, Two-Player Race, Online Race, five typing games (Key Finder, Big Keys, Letter Twins, Home Row Hop and Rhyme Time) and two typing games for ages 8 to 12 (Turbo Type and Keyboard Quest) — all open and play with no account at all. The other 26 learning games are on the paid Family plans. Each week one of those 26 is the free game of the week, open to everyone, and the rest can each be tried free first: a 60-second demo of the real game, twice a day per game on the same device. The 58-game Arcade is free too: anyone can play a demo run of any game (one run, up to 90 seconds, twice a day), and a free parent account with a verified email unlocks unlimited play and saves scores. An account is also what keeps progress, badges and certificates instead of letting them vanish when the tab closes: points and badges belong to the account, and learning progress to each child's nickname profile. Nothing from a demo is saved.

How much are the paid plans, and can I cancel?

Family is $4.99 a month and includes 13 of the 26 paid games; Family Plus is $9.99 a month and includes all 26. When the demo of a paid game ends, the game itself shows the next step: if you are not signed in, it asks a grown-up to create a free parent account; if you are, it offers Family or Family Plus to keep playing. You can cancel from your parent dashboard at any time and keep access until the end of the period you have already paid for. There is no contract and no cancellation fee.

Can I get a refund?

Yes. We refund any charge, no questions asked, within 30 days of that charge. Email us or simply reply to the welcome email we sent when you subscribed (PayPal sends the payment receipts), and you do not need to explain why.

Does my child see ads?

Not on the pages where they play: the keyboard playground and every learning-game and arcade-game page carry no ad units and request no ads. Ads appear on our other pages, such as the game lists, guides and the blog, and never for a signed-in account on a paid plan (Family, Family Plus or Classroom). On every page a child can use, ad requests ask Google for non-personalised ads, chosen from the page rather than from your child, and we do not build an advertising profile of a child. (The blog is written for adults and may show personalised ads; the privacy page explains how to opt out.) Class pages load no ads and no analytics. We also never sell or share the email address you contact us from.

Do children need their own login?

No. Children never create an account or enter an email address. A parent holds the single account and adds child profiles inside it, so there is no child-facing login to forget, share or have stolen.

I am a teacher — can I use this with a class?

Yes. Create a free account, then create a class link at /parents/class for the 60-second typing test. The Family and Family Plus plans give you up to 20 class links, each opening the typing test, the keyboard playground or one of the fourteen free learning games. Children open a class link with no login, on any school Chromebook, laptop or tablet, with nothing to install. You choose whether the link stores nothing about the children, runs a live session where each child types a first name, or uses a saved roster; the privacy page sets out exactly what each one keeps. The Classroom plan ($14.99/month or $99/year per teacher) lets a class link open any of the 26 paid learning games too, and a school can request a quote and pay by invoice: both are at /schools.

Something is broken, or a game will not load. What do you need from me?

Tell us the game name, the device and browser, and what happened just before it broke. That is almost always enough for us to reproduce it. If you can, include whether it happened in full screen — a few bugs only show up there.

I have an idea for a game. Will you actually read it?

Yes, a person reads every suggestion. Several games on the site started as a parent's message. We cannot promise to build every idea, but we do reply.

💡 Every suggestion is read by a human🔒 We never sell or share your email👧 Kid-safe by default — no ads in play